I don't like to use Midway as I have had problems in the past but suddenly they have Alliant Power Pistol in stock but my password would not work so I tried to delete it and went through a bunch of steps to change the password but non worked!! Today I called them and placed an order for 5 pounds in 1 pound cans so I am a happy camper. BTW I now have a local shop that has primers but at ripoff prices but they are available. My Bosnia primers are holding out so I don't need any right now. Have a good one!! Craig
I've ordered a ton of stuff from Midway over the years. gear, optics, reloading supplies etc. I've not ever had a problem. So far. What kind of problems you had gadabout other than password Issue ?
I order from a number of places online depending on price, sales, free shipping or currently in stock. Only place ive not been happy with was Optics planet. I was doing a build for a relative and they ordered a barrel. box got delivered ( FEDEX) with a big taped up hole in the end and no barrel. He went through hell with Optics planet and fedex before it finally got replaced after over a month. I have had a few cases with them where stuff didn't ship for more than a week after ordered that was supposedly in stock. They also bombard me with email and such. So anyway i wont order from them any more. I probably tend to order from about 4-5 places but more from midway than anywhere. maybe im just been lucky.
You know I just don't really remember as it might have been in the old handloads.com site that I had some pricing issues but I just don't remember the details. I do most of my shopping at American reloading as they have pulldowns that I like to load and shoot. Powder Valley of course but with the two year plague problems I have been getting the stuff where I can. Craig
I understand. I defiantly agree its been really rough getting things and having to find alternatives past few years. I dont think I've ever ordered anything from American Reloading. Been awhile since i ordered anything from Powder valley too. Used to be Brownells, Herter's back in the day and powder Valley were the ones but now days i don't order much from those places and think Herter's went out of business in the late 70's and bought by Cabela's or something.
the only problem I've had with Midway is their expensive shipping.
Agee Blaster they are high on shipping. I try to wait on "Free Shipping if im getting a large quantity of stuff.
My order was over 250 and they added on shipping and hazmat at what I think are higher than some others. But when you need the stuff any price is worth it for reloading!!!! Craig
LOL, These past few years with things being so hard to get I had to pay whatever if ya find it. I thought i had a good stock of supplies on hand but never thought it would be 2 years of shortages and non availability. Lesson learned for me. used to be i bought bulk to save money but learned buying bulk X2 just so i have a better stash is good practice. Least its finally getting better and prices bit better too.
Yeah I used to think 1 pound of powder was enough for a year or so now it's 5 lbs and don't get me started on primers. My last order was 5000. Craig
Primers were the worst !! Still can be tough. It has taught me one thing though, whatever i think is enough i double it and keep at least a year or two worth tucked back. Anyway ive had good luck with Midway but agree shipping can be bit high.
Natchez, Midsouth and Midway pretty much are my go to for supplies nowadays. seems like all the places in midwest and west take longer to get than the paces back east do.
The only problem I ever had with Midway was one time the package of parts I ordered was short and they replaced it no question. I tend to wait until they have free shipping unless it is something I have to "have it now".
Well I got my order in and it was only two day overdue!! A UPS issue I feel. Anyway got 5 lbs Power Pistol and that is around 6500 rounds of 9mm, got bullets but might have to check primers. I got 6000 awhile back but I am down to 3000 I should think. Craig
Never had an issue with Midway USA, love that online shop, and I placed MANY orders.
I will say that using USPS has gotten many packages delayed for even weeks past the scheduled dates... :( :-X
Hey Wade, yep, it has become problematic for sure
I have had an issue with midway before and the way they tried to handle it pissed me off so bad that I stopped doing business with them altogether.
Over a $10 part. >:(
For nearly a decade, I had my FFL's and during that time, they even offered trade discounts to FFL's and I had a business account with them.
Needless to say, I spent a lot of money with them. Ordering things that I needed and customers wanted to custom order. By a lot, I mean likely more than $13,000 in total during just the years I had my FFL's. So, for me, that isn't an insignificant amount.
One day, I ordered a $10 flash hider. They gave me a tracking number. It got lost in transit.
3 weeks later, I contact them and ask them to ship another or refund the amount.
They wouldn't hear of doing neither.
The girl on the phone tried to give me every excuse in the world why it was late. Even once telling me that it was because of a snowstorm.
In Florida.
Somewhere the package; nor I was not at. ::)
She asks me to wait a few more days.
OK.
I waited another week.
I called back and was the same story. No refund despite the tracking still showed that it hadn't moved or been delivered. I ask for a supervisor.
Naturally, none were available.
At that point, I was done with it. I had already ordered another flash hider from another company and had it installed 2 weeks before now and I didn't even need it anymore. I'm just thankful that it wasn't a big order.
So, I tell the girl that if they still refused to give a refund, despite that I never got the item that I would hang up the phone and go straight to my bank and dispute the charges.
To which, she was very quick to tell me if I did that, midway would cancel my account and not accept any orders from me going forward. To which I told her that was fine because at this point, there will be no future orders anyway. And I've held true to my word.
They lost a loyal customer that had done business with them for close to 2 decades. Over something as small and stupid as that.
That's OK. There are plenty of other companies who have been glad to have earned my businesses since. Larry Potterfield, if you ever read this, stick the flash hider up your whazoo. I did dispute the charge. And the bank did reverse the charge. And I haven't bought anything else from you in about 6 years now and you'll go bankrupt and your wife will have to sell all of her shoes before I do either.
Quote from: John A. on August 18 2025 05:08:31 PM MDTI have had an issue with midway before and the way they tried to handle it pissed me off so bad that I stopped doing business with them altogether.
Over a $10 part. >:(
For nearly a decade, I had my FFL's and during that time, they even offered trade discounts to FFL's and I had a business account with them.
Needless to say, I spent a lot of money with them. Ordering things that I needed and customers wanted to custom order. By a lot, I mean likely more than $13,000 in total during just the years I had my FFL's. So, for me, that isn't an insignificant amount.
One day, I ordered a $10 flash hider. They gave me a tracking number. It got lost in transit.
3 weeks later, I contact them and ask them to ship another or refund the amount.
They wouldn't hear of doing neither.
The girl on the phone tried to give me every excuse in the world why it was late. Even once telling me that it was because of a snowstorm.
In Florida.
Somewhere the package; nor I was not at. ::)
She asks me to wait a few more days.
OK.
I waited another week.
I called back and was the same story. No refund despite the tracking still showed that it hadn't moved or been delivered. I ask for a supervisor.
Naturally, none were available.
At that point, I was done with it. I had already ordered another flash hider from another company and had it installed 2 weeks before now and I didn't even need it anymore. I'm just thankful that it wasn't a big order.
So, I tell the girl that if they still refused to give a refund, despite that I never got the item that I would hang up the phone and go straight to my bank and dispute the charges.
To which, she was very quick to tell me if I did that, midway would cancel my account and not accept any orders from me going forward. To which I told her that was fine because at this point, there will be no future orders anyway. And I've held true to my word.
They lost a loyal customer that had done business with them for close to 2 decades. Over something as small and stupid as that.
That's OK. There are plenty of other companies who have been glad to have earned my businesses since. Larry Potterfield, if you ever read this, stick the flash hider up your whazoo. I did dispute the charge. And the bank did reverse the charge. And I haven't bought anything else from you in about 6 years now and you'll go bankrupt and your wife will have to sell all of her shoes before I do either.
That reminds me of a very current situation I have with one of my customers. I own company that makes products and I sell them online. Been doing this for 20 years.
Said customer has an issue with one of my products due to not doing required maintenance. It's in the same category as buying a car, not doing any oil changes, and then the motor seizes up at 40k miles because the oil turned into a thick sludge, and the resulting wear overheated everything until the engine is done for good. Then the customer shows up at the dealership and tries to get a free motor.
The emails over this started about 2 years ago. He got free parts and instructions on how to repair the product - just to help him out and as part of my good customer service.
Fast forward, the next batch of emails started to arrive last week, with the exact same issue, going back to not doing any maintenance.
I asked for photos, and sure enough, he didn't maintain the product again.
I told him that the product is now totaled, but he came back begging and manipulating me, trying to get more free repair parts.
So I kinda gave in and offered the parts, but at cost this time. Keep in mind that my spare parts are limited too.
Now the damn shipment is stuck with USPS for a few days (shipped within same state), and he asks for another shipment, for free, so he can fix his problem faster and use the product again, making it clear that he doesn't want to wait for a shipping claim.
That shipment was sent 5 days ago, not 3 weeks, with the weekend in-between where this type of packages doesn't move anyways. So we are talking about a 2 day delay so far!
I just started a claim with USPS and told him that we have to wait until USPS gets back to me.
Then I searched for his name in my shop database and can't find a single purchase. So where-ever he got my product from, I didn't make a single cent of income from him. With those 2 dozen emails, I wasted 3 hours at least. That time factor is a loss worth $300 if I would have worked on other stuff instead.
If that package doesn't arrive by the end of the week, I will send another one, this time with UPS.
After that the customer will be ghosted. This will be the first time for me, but at this point I have to protect my business from being used and abused.
I have had to file a few usps claims for lost stuff.
It's good of you to stand behind your product. That's where many businesses fail. They have a good product but poor customer service.
But at this point, you have stood behind your product.